Testimonials
Lady is my 4-year-old Cavalier King Charles Spaniel. She is an extremely active dog and was always healthy until she suffered from a heat stroke and collapsing trachea. Since then Dr Melvin Tan has been monitoring her and making sure that she is well and healthy.
I first came across West Coast Vetcare through a close friend who introduced me to Dr Tan. Through my interactions, I found Dr. Tan to be a dedicated, caring and very patient doctor. For the past 2 years, Dr Tan has been very attentive to Lady, who unfortunately has various complications other than her problematic breathing issues. She frequently has skin irritations and allergies. Whenever I have any doubts about Lady’s condition, I feel secure to know that Dr Tan is only a phone call away. He always provides me with professional help and guidance. He even helped us to formulate a diet plan to solve Lady’s skin issues and this has helped Lady tremendously. Additionally, he was very meticulous and thorough in cleaning Lady’s teeth to prevent decay and to maintain overall oral hygiene.
Unlike other clinics that I have been to, I am extremely impressed with West Coast Vetcare’s cleanliness and hygiene as the clinic is practically malodour-free. In addition, the nurses at the clinic are very friendly and helpful, especially Paul and Haziq. Whenever we visit the clinic, Lady can be hyperactive which causes her to have a fever but thankfully, the nurses are always patient with her and handle her very gently.
Dr Melvin Tan is one of the best vets that I have ever met and he is extremely passionate and professional about his job. If you ever have any issues with your pet, I strongly recommend West Coast Vetcare. They are one of the best clinics in town. I’m very grateful and thankful to have come across this wonderful team!
- Kathleen Chen
I’d like to thank both vets, Dr Melvin and Dr Liang, and their team for their dedication to all of my rescue dogs.
Not only both your time and dedication towards my rescued dogs, your clinic is one of the most ethical vets around that only suggests important tests that need to be run! No unneccessary costs involved! Most importantly your rates are extremely reasonable.
Thumbs up for the good job done each time and everytime.
I am very happy with the service and always a returning customer.- Dawn Lim
We brought our dog who was diagnosed with toe cancer (malignant melanoma). Following advice from another vet who told us to amputate our dog’s entire hind leg, I decided to see Dr Melvin Tan for a second opinion. Boy were we glad we did. He told us that he was able to only amputate one of his digits, enabling our dog to continue to move around normally. We had very clear pre and post-op instructions. He even showed us some research done on a vaccine that helps slow down the spread of the aggressive cancer cells and got us in touch with another veterinary hospital to help administer the injections. I would highly recommend bringing your pet to West Coast Vetcare. Thanks for everything guys!
- Jon Lee
Dr Liang is very patient and gives good advice for my furkid who is having difficulties walking. Min Min’s condition has improved greatly and she is feeling much better now. Very thankful to Dr Liang and her team in helping Min Min to recover. I rate my overall experience at West Coast Vetcare as very good.
- Sheila Kwek
I always believe that a good vet is someone who has passion in caring and loving for pets, and not just for the sake of earning money from the payment of the treatments. I was a first time dog owner and the first ever vet I met with my Corgi – Oscar was Dr. Liang. She did not hesitate to share her knowledge and tips for taking care of my Corgi, when she knew that I was a first time owner. Not only that, if I have any doubt or confusion after the consultation, she will be glad to clear my doubt over a phone call. As long as Oscar is in her hands, I know he will definitely be given the best treatments and also health care advises by Dr. Liang.
I would also like to thanks Paul for the great assistance to Dr. Liang when Oscar was down with fever and other issues. Paul handles pets really well and is gentle towards the pets.
Not forgetting the rest of the past and current staffs who has been taking great care of Oscar, friendly when checking or striking up conversation and never stop putting on a smile to the ‘paw-rents’ who are there. From the bottom of our heart, thank you everyone.
- Jo Cai
My 2 mini dogs Sammy and Chica came to with me to Singapore 2 years ago. They are Chihuahuas from Hong Kong SPCA and both have patella luxation from poor breeding. I was lucky that some friends had moved from Hong Kong to Singapore before me with their dog from Hong Kong Dog Rescue and they were able to recommend a fantastic vet for the acupuncture. They recommended Dr. Xutian Liang. When we first met, I immediately felt in good and capable hands. Dr Liang is caring for the animals, takes her time for each dog, her acupuncture is really impressive. Sammy is running around without any problems nor has signs of his knee weakness. Dr. Liang also recommended to stop over-vaccinating and she suggested checking their antibody titres. From this we discovered that both of my dogs do not need the vaccinations on an annual basis, but only when the anti bodies drop. This is a great as Sammy used to fall sick after he had his vaccinations. Dr. Liang is ready to give me good advice or ideas beyond her responsibility as a vet. We are extremely happy that we can go to Dr. Liang in Singapore, because we feel well advised and in safe, caring and healing hands. Her replies are always fast, open, hands on, to the point and very helpful. We now live in the east but we are happy to drive to her clinic in the west, because this is where we feel safe and most professionally helped. I am very happy to recommend Dr. Liang and wouldn’t want to miss her capable hands.
- Daniela Faustino
Freeway is our 12 year old English Cocker Spaniel and has always been a healthy dog. In March 2016 we noticed she had some pain on the right side of her face. She also lost control of swallowing food and her saliva on the right side of her face. Her right eye, right upper lip flap and right lower lip flap had drooped really badly. She was constantly drooling and could not eat on her right side. We also noticed that she could not close her right eye when asleep. She walked with her head tilted to the right. We took her to our regular vet who diagnosed her with Facial Nerve Paralysis and we were advised to do a CT scan. We were concerned about the CT scan which needed to be done under general anaesthesia. We decided to seek a second opinion with Dr Liang XuTian from West Coast Vetcare. She came highly recommended by our good friend and neighbours. We were considering alternative therapy to help Freeway.
On our first visit, Dr Liang examined Freeway and listened to us patiently as we tried to piece all the information we had on Freeway since she was diagnosed with Facial Nerve Paralysis. We shared with her our concerns about the CT scan and expressed our interest in trying alternative therapy with Freeway.
Dr Liang told us to give her and Freeway two weeks to try using alternative therapy to see if she responded well to the acupuncture and TCM herbs. Dr Liang was clear in explaining what was wrong with Freeway and how she would proceed. We started acupuncture on the same visit and Dr Liang started Freeway on TCM herbs.
In the first week of starting the acupuncture and TCM herbs, we started noticing that her appetite returned and she seemed to have more strength in wanting to walk and move around the house.
We had two sessions of acupuncture in the first week of therapy. After 4 days of Freeway’s second acupuncture session, she stopped drooling! My helper and I could not believe it. We kept wiping her lips to see if the drool was there but it was dry. By the third acupuncture session, Freeway’s right upper lip flap and lower lip flap had become more firm, taut and had return to its original position. Her right eye had also gone back to its position and she was closing her eye whilst asleep. She no longer had a head tilt to the right.
My husband and I were over the moon! We had our Freeway back! Never in a million years would we have expected an amazing turnaround for Freeway. In all honesty, we were both sceptical about trying alternative therapy like acupuncture and TCM herbs simply because we knew very little of it, but we are so glad that we tried it and are so very thankful to Dr Liang. We cannot thank Dr Liang enough for her work, advice as well as time with Freeway. She never hesitated to answer our questions and always called back to check on Freeway as well. We are forever grateful to you Dr Liang.- Gracie Marie
Excellent and Professional job by Dr Melvin Tan and his assistant Mr Haziq also to all the friendly nurses which i can’t remember their names to my lovely cat TOM. Will reccoment to others to choose this West Coast vetcare. Awesome
- Diah Nass
A dog owner for a long time and having consulted many veterinarians over the years, I find Dr Liang among the more dedicated and committed of her contemporaries. She is one who keeps abreast of the latest veterinary developments, providing pet owners with many insights. In addition, her caring and gentle approach to her patients calms even the most nervous and suspicious dogs.
I first met Dr Liang six years ago when Angel, my then seven year old Shetland sheepdog, had a life threatening emergency. Angel was motionless and almost comatose following treatment for multiple seizures which she never had previously. At that time Angel’s condition seemed hopeless but Dr Liang persevered – treating her for possible causes than just the seizure symptoms. Angel regained consciousness after a few days and the fits came under control. Since then, under Dr Liang’s management, Angel has not had a fit for many years. Now all my dogs are her patients including a nervous and suspicious one – adopted from a shelter who in the past had fighting sessions with other veterinary personnel.
- Amy Koh
Friendly nurses. Dr Melvin Tan has been patient with my restless one. Excellent tips provided for me to further care for my lil furry.
- Yati Senin
Patient care and advice by Dr Liang 🙂
- Gracia Pee
Friendly, helpful staff and clean facility.
I am grateful that Dr Liang and Dr Melvin always accommodate urgent cases at very short notices. They always take time to explain the best medical treatment for the cats and show excellent interest in their well being, even outside the clinic hours!- Karen Tan
About 6 months ago, my miniature schnauzer, Shermin suffered a lot. She almost couldn’t walk, and literally look like she’s swimming on the floor. My family took her to a nearby veterinarian and had blood test and various X-ray tests. The doctor thought that she had suffered from some liver problem and constipation and gave us a few medicines for her. Later that day, nothing seems to be progressing. So I called up on my friend for help. He introduced me to Dr Liang, the veterinary acupuncturist, whom had also helped him treated his miniature schnauzer.
Later that week, we brought Shermin to the clinic. Dr Liang examined her and checked with us about her conditions. She told us that with Shermin’s condition, she needed at least 4-6 sessions to be fully cured. After all the explanations, she then began treating Shermin with acupuncture. It was my first time seeing something like this, and Dr Liang is really well experienced with the acupuncture as seen when doing acupuncture on Shermin. After the first session, her condition improved a lot, together with the help of the Traditional Chinese herb medicines that had to be given to Shermin together with her meals.
Shermin continued to improve every single day with the help of the medicine as well as the acupuncture. Her acupuncture session came to a stop after the second session and in less than a month, she had fully recovered and began to run around at home like never before.
Thank you Dr Liang for your caring treatment on Shermin, without you, Shermin would not have been able to walk today.
- Mr Henry Ng
Dr Liang. You’re the best! Thank you for your TLC towards Genie and Bunny!
- Jolene Koh
Dr Melvin did an excellent job with Hugo’s teeth cleaning and neutering. Say good bye to bad breath and missing his pan henceforth!
- Sean Ng
Our experience at West Coast Vetcare has been wonderful! Our dogs Teddy and Wang Wang have all been well taken care of by Dr Melvin and his team, from regular vaccinations, treatment of skin and ear infections, and surgical procedures for sterilization, removal of growths to dental scaling. Dr Melvin is very caring and patient. He takes time to answer our questions and explain the treatment options for our dogs’ conditions. West Coast Vetcare’s facility is clean and well managed, and the staff are friendly. Teddy and Wang Wang are in great hands with West Coast Vetcare!
THANK YOU so much Dr Melvin and the team for your fantastic service!
- William Tan
We came to Singapore three years ago with our beloved doggy – DogDog. Before our move, DogDog already suffered from arthritis and limping. His limping was improved after he received his first acupuncture in Hong Kong.
Once we have arrived Singapore, our first task was to find a vet who could give acupuncture to DogDog, but I realized that this is not a popular practice here. After some searches, we met Dr. Liang and DogDog received acupuncture under her. We observed the continuous improvement in his gait after a few sessions of acupuncture.
During the treatment period, our impression of Dr. Liang is that she is very professional and can identify DogDog’s problems. She is also very patient and will explain the situation and make sure we understand. Needless to say, Dr. Liang is a super animal lover and we can feel her love for her patients.
Not only do Iris and I have a very good impression about Dr. Liang and her clinic – West Coast Vetcare, we are sure DogDog also likes her very much. This is fully reflected by their hand shaking after every treatment.- Iris & Johnson Kan
Bruno has been receiving regular acupuncture treatment under Dr Liang for his arthritic legs and stiff gait since end of 2014. He has much improved and become lively again. We feel that he is behaving unlike a 10 years old dog but like a young dog. We are very happy with Bruno’s progress and appreciative of Dr Liang’s efforts.
- Mdm Ho Siew Yee
Before we knew Dr Melvin, we were always jumping from clinic to clinic to seek someone who understands our concern for our beloved dog, Toshi.
Fortunately, we were recommended to Dr Melvin and he was so meticulous when advising on Toshi’s behavioural issues and the discovery of a lump on Toshi’s body. He wasn’t pushy to perform surgery that was recommended by other vets. The lump disappeared after a few weeks! Thankfully we heeded his advice. If not Toshi would have gone through so much pain!
We would definitely recommend other people like us to Dr Melvin for his professional help.
- Dr Lim Jia Yang
KiKo came to the clinic to be treated for sudden onset of dragging of the hindlegs. It was suspected that she had a slippped intervertabral disc. She as recommended to see Dr Liang by Namly Vet Clinic. After 4 sessions, she was able to walk normally again. Now she is still undergoing acupuncture for arthritis. “Dr Liang will recommend alternative vet clinics when she is not available so that KiKo doesn’t miss out on her acupuncture sessions. Dr Liang is caring and knowledgeable. Kiko could walk better after a few sessions. I would rate our experience at West Coast Vetcare as ‘very good’.
- Helen Tan
